Security
Human-controlled AI you can audit
MendLane generates auditable workflow drafts — admin approval required before publish.
Publish workflow · human-in-the-loop
1AI generates draft
From connected sources
2Team lead reviews
Edits · adds context
3Admin approves
Required before publish
4Published to library
Searchable · auditable
Nothing reaches your Workflow Library without step 3.
SOP version history
- v3 Mar 2026 · @jordan approved
- v2 · Feb 2026 · CS Lead
- v1 · Jan 2026 · Initial
Approval timeline
| Request | Vendor contract · $24,000 · Ops |
| Context | Linked SOW · prior vendor comparison |
| Approver | Finance Director → VP (>$20k) |
| Review criteria | Budget line · security review complete |
| Status | Pending VP sign-off |
- Mar 4 Submitted by @alex
- Mar 5 Finance approved
- Mar 6 Awaiting VP
Permission matrix
| Role | View | Draft | Approve | Publish |
|---|---|---|---|---|
| Ops | ✓ | ✓ | — | — |
| CS Lead | ✓ | ✓ | ✓ | — |
| Admin | ✓ | ✓ | ✓ | ✓ |
Audit log · last 7 days
| Time | User | Action | Object |
|---|---|---|---|
| Mar 6 10:00 | @admin | Approval requested | Onboarding SOP v3 |
| Mar 5 14:30 | @cs-lead | Edited draft | Customer Onboarding SOP |
| Mar 5 09:15 | AI engine | Generated draft | Support Lane v4 |
| Mar 4 16:45 | @jordan | Published | Support Lane v3 |
| Mar 4 11:20 | @alex | Submitted approval | Vendor request #1042 |
MendLane does not: automatically execute high-risk operations · automatically approve · automatically change customer systems. AI drafts only — humans publish.